Protection of privacy - Dunkermotoren GmbH

Protection of privacy

Please read this policy carefully.  By visiting this website, you acknowledge and agree to the practices described in this policy, except where your specific consent is requested.  This Privacy Policy, and the Legal Notices listed on this website, which may be updated from time to time, describes our collection, use and disclosure of personal and non-personal information collected through this website or in the course of our business activities.

For the purposes of applicable data protection law, we, the business unit for this website, are the controller of any personal information collected from you on this website or otherwise for conducting or developing our business with you.

Information We Collect Automatically

When you visit this website, our server automatically collects certain browser or device generated information, including but not limited to your:

  • domain;
  • IP address;
  • date, time and duration of your visit;
  • browser type;
  • operating system; and
  • page visits.

We do not use this automatically collected information to try to identify you, however, we may associate it with the information you provide voluntarily, as detailed below.

Information You Provide

In using this website, conducting business with us or seeking to conduct business with us, you may voluntarily provide personal information to us in the following ways:

  • by filling in forms (for example, a 'Contact Us' form), on our website or at a trade show or anywhere else we conduct business;
  • by downloading documentation from our website;
  • by subscribing to newsletters or other communications;
  • by corresponding with us by phone, e-mail or otherwise using our contact details; or
  • by applying for a job, work placement or internship.

Typically, the personal information you give us may include your name, company name, address, e-mail address, phone number, and any personal details required to resolve any enquiries or complaints.  This information is required to enter into a contract with you (such as in anticipation of an employment contract or a purchase agreement or the provision of services such as the download of information from our website) and failure to provide any information may result in our inability to provide requested services or products or consider your application for employment.

Information We Obtain from Third Parties

We may also obtain information about you and the company you work for from third parties, including social media and data augmentation services.

Cookies

A cookie is a small file that can be placed on your device's hard drive or on a website server.   We use cookies to obtain some of the automatically collected information described above. Most browsers automatically collect cookies, but you do not have to accept a cookie, and you can in fact modify your browser so that it will not accept cookies. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org.

By continuing to use this website, following display of our pop-up cookie notification banner, you agree to our use of cookies.

Different types of cookies are used for different purposes on our website, these are known as: strictly necessary cookies, performance cookies, and functionality cookies. Some cookies may be provided by an external third party to provide additional functionality to our website and these are included below.

Strictly necessary cookies

These are cookies that are essential to fulfil an action requested by you, such as identifying you as being logged in. If you prevent these cookies by adjusting your browser settings, we cannot guarantee how our website will perform during your visit.

Performance cookies

These are cookies used to improve our website, for example for analytics that let us see how our website is being used and where to make improvements. These cookies are used to collect information about how visitors use our website. The information is collected in an anonymous form and includes the number of visitors, where visitors have come from to the websites and the pages they visited.

Functionality cookies

These cookies enhance the performance and functionality of our website, often as a result of something you’re doing as a user. For instance, we may personalize our content for you or remember your preferences.

Managing and Deleting Cookies

If you want to manage cookies, you can do so from your browser. You can find out how to do this by going to the help menu in your browser. Please see www.allaboutcookies.org for further information.

Use of Personal Information

The following is an overview of our purposes for using your personal information.  Please remember that additional details on how we process your personal information may be provided to you in a separate notice or contract.

All processing (i.e. use) of your personal information is justified by a "condition" for processing. In the majority of cases, processing will be justified on the basis that:

  • you have consented to the processing;
  • the processing is necessary to perform a contract with you or take steps to enter into a contract;
  • the processing is necessary for us to comply with a relevant legal obligation; or
  • the processing is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using suppler, customer and website user data to conduct and develop our business activities with them and with others.

We use the personal information we collect to:

  • conduct and develop our business with you and with others;
  • improve our website, and our products and services generally;
  • customize our website to users' needs;
  • provide you with documentation or communications which you have requested;
  • correspond with users to resolve their queries or complaints;
  • manage a recruitment, work placement or internship process, including considering applications and making offers;
  • provide you with any services or products you request; and
  • send you marketing communications, where it is lawful for us to do so.

Disclosure of Personal Information

We are part of a global  group of companies, and from time to time it will be necessary to share your information with our affiliated businesses. We may also appoint third party service providers (who will operate under our instructions) to assist us in providing information, products or services to you, in conducting and managing our business, or in managing and improving this website, and these third parties may need access to your information.

If your personal information is transferred outside the EEA to other group companies or to service providers, we will take steps to ensure that your information receives the same level of protection as if it remained within the EEA, including by entering into data transfer agreements, using the EU Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU - US Privacy Shield.  For transfers to other group companies in the United States (a country that has not received a decision from the EU Commission determining that the United States provides adequate protection to personal information), we have put in place EU Commission approved Standard Contractual Clauses, which protect personal information transferred between group companies.  You have a right to obtain details of the mechanism under which your information is transferred outside of the EEA by contacting us through Contact Us link below.

We may share your personal information with third parties in connection with potential or actual sale of our company or any of our assets, or those of any affiliated company, in which case personal information held by us about our users may be one of the transferred assets.

We will also respond to requests for information where required by to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.

Marketing, SMS & emails

Where lawful to do so, and subject to your consent where required, we may communicate with you by SMS and email to tell you about our products and services. If you wish to opt-out of receiving marketing communications, please use the 'unsubscribe' link provided in our emails or text the STOP number in our SMS, or otherwise contact us directly through the Contact Us link below and we will stop sending you communications.

Profiling for marketing purposes

The purpose of any profiling is to deliver website content or email content that has high relevancy and, or applicability to the company that you represent. To achieve this, we use the information you have provided, and information provided by third party data augmentation services, to try and identify the SIC industry code and other important information for the company you represent. Additionally, we also try and identify the product and application interests your company may have based on your visiting patterns at our websites (Information we collect automatically) and responses to our emails (Information you provide).  Based on this information we then tailor the email content and potentially the website content to better match the requirements and interests of the company you represent. The described processing is based on our legitimate interest (Art. 6 (1) (f) GDPR).

Google Analytics

We use Google Analytics on our website. This is a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).

Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.

Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at https://www.google.com/intl/de/policies/privacy/partners, including options you can exercise to prevent such use of your data.

In addition, Google offers an opt-out add-on at https://tools.google.com/dlpage/gaoptout?hl=en in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.

Google-Maps

Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).

Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed.

If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=en and the Terms and Conditions for Google Mapswww.google.com/intl/de_de/help/terms_maps.html.

Google also offers further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy

YouTube

We use YouTube on our website. This is a video portal operated by YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube".

YouTube is a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".

Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google and its subsidiary YouTube guarantee that they will follow the EU's data protection regulations when processing data in the United States.

We use YouTube in its advanced privacy mode to show you videos. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the advanced privacy mode means that the data specified below will only be transmitted to the YouTube server if you actually start a video.

Without this mode, a connection to the YouTube server in the USA will be established as soon as you access any of our webpages on which a YouTube video is embedded.

This connection is required in order to be able to display the respective video on our website within your browser. YouTube will record and process at a minimum your IP address, the date and time the video was displayed, as well as the website you visited. In addition, a connection to the DoubleClick advertising network of Google is established.

If you are logged in to YouTube when you access our site, YouTube will assign the connection information to your YouTube account. To prevent this, you must either log out of YouTube before visiting our site or make the appropriate settings in your YouTube account.

For the purpose of functionality and analysis of usage behavior, YouTube permanently stores cookies on your device via your browser. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

Further information about the collection and use of data as well as your rights and protection options in Google's privacy policy found at https://policies.google.com/privacy

Google AdWords with Conversion Tracking

Our website uses Google AdWords and conversion tracking. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).

Through certification according to the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

We use conversion tracking to provide targeted promotion of our site. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies expire after 30 days and do not otherwise identify you personally.

If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you clicked on one of our ads placed on Google and that you were then forwarded to our website.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. In addition, we receive information about the number of users who clicked on our advertisement(s) as well as about the pages on our site that are subsequently visited. Neither we nor third parties who also use Google AdWords will be able to identify you from this conversion tracking.

You can also prevent or restrict the installation of cookies by making the appropriate settings in your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support.

In addition, Google provides further information with regard to its data protection practices at
https://services.google.com/sitestats/de.html
http://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
in particular information on how you can prevent the use of your data.

Use of Live-Chat

This website uses a live chat platform from tawk.to (A live chat software from Tawk.to, #6 - 8 Tirgoņu iela, Rīga, Latvia, LV-1050). This type of service allows users to interact with third party live chat platforms.
All the data that you type into the chat window, will be transfered and stored at tawk.to. Also, the following data is stored: Chat record, IP address at the chatting time, country of origin, and accessed pages on the Dunkermotoren website. This data will not be passed to any third party and are only used for safety and for internal statistics.
With using the chat window, you automatically use the service of tawk.to and agree with storing and using the data stated above.
For information on the purpose and extent of data capture and thefurther processing and use of data by tawk.to, as well as your rights and configuration options, you can find their privacy policy here: https://www.tawk.to/privacy-policy/

Use of Lead Forensics

Contained within our website is tracking code from Lead Forensics. Lead Forensics will track activity on the website and provide Dunkermotoren GmbH with information on the IP address of the requesting computer (this data is not anonymised), the date and duration of the user’s visit, and the web pages which the user visits. The Lead Forensics tool complies with the data protection act because it is only providing information that’s readily available in the public domain. The Lead Forensics tool uses IP tracking for identifying visitors and not cookies. It does not, and cannot, provide information WHO has visited the website. It provides information on WHAT company. More information can be found at www.leadforensics.com. If you do not agree with the collection, processing and storage of data, you can contradict with effect for the future by clicking on the following link:

Exclude from Lead Forensics website tracking

Security

We use data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss. However, it is important to remember that no website can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Retention of your Information

We apply a general rule of keeping personal information only for as long as required to fulfil the purposes for which it was collected.  However, in some circumstances we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.

In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

External Links

This website may contain links to third party sites. Since we do not control nor are we responsible for the privacy practices of those websites, we encourage you to review the privacy policies of these third-party sites. This policy applies solely to personal information collected by this Website or in the course of our business activities.

Your rights

Subject to applicable law, you may have some or all of the following rights in respect of your personal information: 

  • to obtain a copy of your personal information together with information about how and on what basis that personal information is processed;
  • to rectify inaccurate personal information (including the right to have incomplete personal information completed);
  • to erase your personal information (in limited circumstances, where it is no longer necessary in relation to the purposes for which it was collected or processed);
  • to restrict processing of your personal information where:

    • the accuracy of the personal information is contested;
    • the processing is unlawful but you object to the erasure of the personal information;
    • we no longer require the personal information, but it is still required for the establishment, exercise or defense of a legal claim;

  • to port your data in machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of a contract with you;
  • to withdraw your consent to our processing of your personal information (where that processing is based on your consent);
  • to object to decisions which are based solely on automated processing or profiling; and
  • to obtain or see a copy of the appropriate safeguards under which your personal information is transferred to a third country or international organisation.

In addition to the above rights, you have the right to object to any processing of your information which we have justified based on a legitimate interest, including profiling (as opposed to your consent, or to perform a contract with you). You also have the right to object to any processing of your information for direct marketing purposes, including profiling for marketing purposes.

You also have the right to lodge a complaint with your local supervisory authority for data protection.

In relation to all these rights, please contact us using the Contact Us link below. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your request within all applicable timeframes.

Contact information

If you have any questions in relation to this policy or you wish to exercise any of your rights, please click here to submit your request.

Parts of this Privacy Policy are from Model Data Protection Statement of Anwaltskanzlei Weiß & Partner

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