Here you can find FAQs on various topics regarding Dunkermotoren. If your question is not answered here, please do not hesitate to Contact Us
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What is the difference between dCore / dGo / dMove and dPro?dCore: Brushless DC motors BG series with integrated Hall sensors for rotor position detection
dGo: Brushless DC motors BG series with integrated commutation electronics
dMove: Brushless DC motors BG series with integrated control electronics
dPro: Brushless DC motors BG series with integrated control electronics and integrated high-resolution encoder
Further information can be found in a comprehensive overview in catalogues and on the website. -
What are the advantages of a linear direct motor?Compared to spindle axes, linear direct drives are very dynamic, fast and precise. The low wear and low maintenance is also very advantageous for many applications with a high number of cycles. Compared to pneumatic axes, linear direct drives are particularly convincing due to their improved energy efficiency and better controllability.
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Is there a spare parts set for venetian blind drives?Yes, this spare parts set can be found in the Dunkershop in the category Venetian blind drives.
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Can I configure a Dunkermotor by myself?Yes, you can configure it yourself with our Online-Konfigurator.
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How does Dunkermotoren specify the motor power?The nominal power P(N) is the output power of the motor which can be generated permanently, calculated from nominal speed and nominal torque. The motors from Dunkermotoren are always measured according to EN60034 in thermally insulated condition. The measurement methods for the specification of motors are not standardized and sometimes differ significantly between the different suppliers. This makes it difficult to compare values even with comparable motor concepts and speeds.
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How long can DC motors be operated above the rated torque?DC motors can be operated above rated torque for a short time. The limits resulting from demagnetisation or control currents can be found in the specifications. Detailed information on the calculation of the effective torque in load cycles can be found in the Handbook for selection of motors from Dunkermotoren (page 75).
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What is a brushless DC motor? What is the difference between BLDC and synchronous motor?
Brushless DC motors (abbreviation BLDC for brushless DC, also called EC motors) are designed like a three-phase synchronous machine with excitation by permanent magnets. The three-phase winding is controlled by a suitable circuit in such a way that it generates a rotating magnetic field which pulls the permanently excited rotor along with it. EC motors of Dunkermotoren are commutated and controlled by a mostly integrated electronic to which a DC direct voltage is applied.
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Are electric cylinders mechanically compatible with pneumatic cylinders?Yes, electric cylinders of the CASM series are mechanically largely compatible with pneumatic cylinders.
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Where can I get support if I have questions about the software?Software support is available via the chat window on our website, the inquiry form or the support hotline +49 7703 930 501.
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Where can I find the plug/cable assignment?The plug and cable assignments of our products can be found in the function and connection guides, which are available on our website in the Downloads section.
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Which Drive Assistant do I use for which motor?For the electronic variants dMove, dPro and CI use Drive Assistant 5.
For PI use the Drive Assistant PI.
For SI use the SI Configurator.
You can find the software in the download section on our website.
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Can the motor be operated at a voltage other than the nominal DC voltage? How does the characteristic diagram change if the supply voltage is not equal to the rated voltage?Yes, the motor can also be operated with different voltages. For motors with integrated electronics, the permissible limits of the electronic components must be observed.
Motors from Dunkermotoren are usually designed for a standard industrial rated speed in the range of 3000 to 4000 rpm. If an application requires it, the speed can be easily adapted to the desired operating point by selecting a different winding.
Example: When using a GR motor with nominal 12 V at a supply voltage of 24 V, the no-load speed doubles and the entire motor characteristic curve shifts parallel accordingly. This results in a significantly increased continuous output power of the motor.
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What is a servo motor?Generally, a servomotor is understood as a motor that has at least one control unit or can provide feedback on its rotational or linear position. "Servomotor" does not describe a specific motor type, but rather servo motors of different types. Permanently excited synchronous motors (BG series at Dunkermotoren), asynchronous motors and brushed DC motors (GR series at Dunkermotoren) are widely used as servo motors.
Further information on this issue can be found in the corresponding White Paper on the Dunkermotoren website (section "Knowledge").
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Do the products have UL?In some cases, the North American market requires UL or CSA approved drives. With a few exceptions, we use UL listed materials. Ask us if your drive can be UL or CSA approved.
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Do the products have CE?Many Dunkermotoren products have a CE mark. Typically, these include the brushless DC motors of the BG series with integrated control electronics, as well as brushed DC motors with corresponding interference suppression. Ask our sales department for details.
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What is a smart motor?A smart motor is characterized by integrated control electronics and the ability to communicate via fieldbus or Ethernet interfaces. Dunkermotoren offers a wide range of intelligent motors, including the BG series dMove and dPro.
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What does your motor control platform include?Actually, our motor control platform should be called a "carefree package". No matter how the motor is controlled, by bus or in stand-alone operation, the motor control platform guarantees that the motor reacts as desired. The motor control platform includes extensive servo functions to ensure that the motor regulates speed, position or current precisely in every application. Additionally, protection mechanisms are integrated into the platform to reliably protect the motor in unexpected operating conditions. The motor control platform has a modular design and is arbitrarily expandable.
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What role does control play in smart motors?Even if smart motors today can already handle complex tasks autonomously, control remains one of the most important functions of the motor. After all, a motor never works on its own. It interacts with its environment, for example a subsequent process step in a packaging system, an HMI in a medical device or the control of a driverless transport system. Whether by bus or in stand-alone operation, the control system must work reliably and quickly so that the motor works exactly as it should.
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Are all hardware and software components fully integrated?More than 20 years ago, Dunkermotoren recognized that customers benefit when as many components as possible are integrated in the motor housing, which would otherwise have to be configured together. These include brakes, encoders, power electronics, the communication interface and control electronics. All essential components are fully integrated in modern smart motors. Customers no longer have to design and combine individual components. They receive a compact complete drive that also reduces cabling to a minimum.
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What advantages does the modular system offer designers?New sales colleagues at Dunkermotoren are very quickly confronted with a special phenomenon: Customers rarely want exactly the drive combinations that already exist. Their designers want to design devices, machines and systems as efficient as possible, i.e. not to undersize or oversize them, and to utilize the installation space as efficiently as possible. Every millimeter and every joules of kinetic energy counts. The more sophisticated and comprehensive the modular drive system, the more flexibly designers can select drives and design customized solutions.
In the Dunkermotoren online configurator, customers can select the perfect drive from a selection of the Dunkermotoren portfolio.
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I would like an invitation to a trade show, where can I request it?Please fill out our contact form and choose "Marketing" in "Who would you like to contact?". Please fill in your e-mail address, the number of tickets and the name of the trade fair you would like to visit.
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Where can I order a catalogue?You can order up to two main catalogues using the form on the website. Please visit the "contact" area and then the "order main catalogue" category. A larger number of main catalogues >5 pieces can be ordered via the contact form, choose "Marketing" in "Who would you like to contact?".
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Are Dunkermotoren also available online?Yes, you can also order Dunkermotoren online. Please visit our Dunkershop.
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Which energy efficiency classes do Dunkermotoren meet?The technical specifications DIN VDE 0530-30-2 (VDE 0530-30-2):2019-02 harmonized the efficiency classes for electric motors with variable speed. Contrary to earlier efficiency classifications, it therefore includes not only induction motors, but also permanent magnet synchronous motors with a rated voltage >50 V and a rated power >120 W, regardless of the number of pole pairs.
The EC motors of the BG95 dPro series with integrated Motion Controller from Dunkermotoren already meet the demanding requirements for the highest energy efficiency classification for electric motors - the Ultra Premium Efficiency Class IE5. In the nominal power range of 859 W (BG 95x40 dPro 60 V) or 1126 W
(BG 95x80 dPro 60 V), the motors together with the integrated control electronics achieve an efficiency of well over 90%.
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Are Dunker motors suitable for control via pulse width modulation (PWM)?Pulse width modulation is a type of modulation in which a technical quantity (in this case the electrical voltage) changes between two values. The motor speed can be adjusted by changing the pulse widths.
GR series motors are basically suitable for operation at a modulated voltage, but only versions without noise suppression filter.
On the other hand, motors of the BG series are generally not suitable for a frequency-modulated supply voltage. However, some variants with integrated speed electronics have a setpoint input suitable for PWM voltages.
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What is a brushless DC motor? What is the difference between BLDC, EC motor and synchronous motor?No difference!
Brushless DC motors (short: BLDC for brushless DC, also called EC motors) are designed like a three-phase synchronous machine with excitation by permanent magnets.
The three-phase winding is driven by a suitable circuit in such a way that it generates a rotating magnetic field which pulls the permanently excited rotor along with it.
EC motors of Dunkermotoren are commutated and controlled by a mostly integrated electronic to which a DC direct voltage is applied. BLDC motors are also similar to classic DC motors in their overload behaviour.
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Can the motor also be operated at a voltage other than the nominal DC voltage? How does the characteristic change if the supply voltage is not equal to the rated voltage?Yes, the motor can also be operated with different voltages. For motors with integrated electronics, the limits of the electronic components must be observed.
Dunkermotoren motors are usually designed for a standard industrial rated speed in the range of 3000 to 4000 rpm. If an application requires it, the speed can be easily adapted to the desired operating point by selecting a different winding.
Example: When using a GR motor with a nominal 12 V at a supply voltage of 24 V, the no-load speed doubles and the entire motor characteristic curve shifts parallel accordingly. This results in a significantly increased continuous output power of the motor.
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Are Dunkermotoren IoT / Industry 4.0 / Smart Factory capable?Here Dunkermotoren is a pioneer and market leader. We launched the first EC motor with integrated control electronics and bus interface on the market in 2005. These are used to transmit information such as speed, temperature or current to the higher-level controller (condition monitoring).
In addition, Dunkermotoren enable a modular, decentralised and future-oriented control topology. The programmable motors offer numerous smart functions as standard, from I2t control to digital absolute encoders and gear backlash compensation.
For predictive maintenance, the data of all motors on Edge (on Premise) or in the cloud are additionally analyzed using KI algorithms in order to recognize patterns and derive predictions.
Our IoT experts will be happy to provide you with more details for a detailed exchange.
Do you have questions about one of our products? Would you like individual advice or would you like to request a non-binding offer?