Dunkermotoren is working with passion on the continuous improvement of the high customer satisfaction and on the continuous improvement of the products on a constant high quality level. Thereby we aim the fulfillment and improvement of our high demands regarding an excellent customer service. Dunkermotoren would like to offer a customer-oriented service in case of product returns which can be based on the mutually-agreed warranty obligations as well as on the service portfolio of the additional services (analysis, repair / modification) of Dunkermotoren.
It is our ambition to provide our customers an expedited and efficient processing of returns. In order to make this possible it is necessary that customer returns are handled according to the below mentioned General Return Policy.
We kindly ask you to read the General Return Policy and to complete the below shown return form.
ATTENTION: It is not allowed to return linear units without considering the special packaging instructions for linear units. These special packaging instructions need to be requested at Dunkermotoren.